FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

GENERAL Q & A:

Q: Does JAFRA Cosmetics test on animals?

A: NO! JAFRA is a cruelty-free company.

Q: How long has JAFRA been in business?

A: It began in 1956 in Malibu, California, when Jan and Frank Day launched JAFRA so a woman could own her own business. Since then, hundreds of thousands of women have successfully realized their entrepreneurial dreams, first as a Consultant, then as a Leader with their own JAFRA Team.

Q & A about becoming a JAFRA Independent Consultant: 

Earn money in a fun and rewarding way, set your own hours, and help empower women everywhere. Join over 500,000 consultants in 18 countries who live fulfilled, happy lives.

share the INNOVATION

Be a member of one of the top 5 direct selling families worldwide, and sell advanced skin care, on-trend colors, luxurious toiletries, plus exclusive women’s and men’s fragrances.

enjoy the REWARDS

Earn up to 50% commission, exciting trips and incentive rewards like cash bonuses and jewelry. Plus, as a Leader, you can realize more income potential through team sales.

experience the EMPOWERMENT

Get powerful, ongoing training for a great start, continued success, and becoming a JAFRA Leader. Learn a world of business expertise including customer service.

Q: What does it mean to be a JAFRA Consultant?

A: You are out there as our representative selling JAFRA’s fantastic products directly to customers wherever you like, at hosted parties, casual get-togethers, or online. It’s up to you! Plus, you’re now part of a global group of smart women living strong and purposeful lives. You believe in friendship and finding passion in what you do. JAFRA provides the path for you to turn your potential into the successful life you can only imagine.

Q: What do I need to know about JAFRA products?

A: You’ll want to share, show, and sell JAFRA products because they are so fabulous for head-to-toe beauty. As you participate in online training and see our JAFRA Brochures and Catalogs, you’ll learn about our four product categories that include skin care, color, fragrances, and toiletries.

Q: Will I receive training from JAFRA?

A: Yes! Remember you may be in business for yourself but you’re not by yourself! In no time, you’ll be a JAFRA expert with our convenient and powerful online training featuring webcasts, videos, tools you can download and more. You will also be informed about important, monthly team meetings. In addition, JAFRA hosts training events where thousands of Consultants come together for advanced training, and to learn about business opportunities.

Q: How will I get paid for bonuses and commissions?

A: You have two options. Payments are made: 1) Via Direct Deposit into your checking account 2) Loaded onto a JAFRA Debit MasterCard. Be sure to select an option immediately upon joining JAFRA, so you won’t miss a payment!

Q: How much can I expect to earn?

A: You’re the CEO of your business so you decide! You can earn up to 50% personal commissions on sales. The more you sell, the more you earn! With one successful party and $300 in sales, you can easily regain your initial investment. You can also become a Leader and sponsor other entrepreneurs to sell JAFRA, which will generate more potential income from team sales! Great rewards can also be yours in the form of glamour getaways, free products, jewelry, and other terrific incentive gifts.

Q: How do I begin to share JAFRA products?

A: Simply make a list of your friends, family, and neighbors, and give them a call or contact them on social media. Let them know you’re now a JAFRA Consultant, and that you want to show them the beauty of JAFRA products. Everyone wants to look their most beautiful, so you’ll have interested people right away!

Q: How much do I have to invest?

A: You can purchase our Royal Business Kit for $129 plus tax/shipping or our Starter Business Kit for $49 plus tax/shipping. They have everything you need to succeed.

Q: Do I need to achieve a minimum number of sales?

A: We have a simple rule for this one: To remain a JAFRA Consultant, you are required to place at least ONE retail order in a 12-month period. With all the wonderful JAFRA products that people will want, you’re sure to find it easy to meet this quota.

Q: How is JAFRA different from other direct sales cosmetic companies?

A: Founded in 1956 in Malibu, California, by Jan and Frank Day, JAFRA has remained faithful to its mission for over 58 years — helping women achieve the life they imagine through entrepreneurship. This mission also focuses on leadership, a passion for service, teamwork, and integrity. As a result, over 500,000 Consultants sell our products today in 18 countries, and JAFRA is part of a family who is in the top five direct sales companies in the world.
We also have award-winning, online training, free 1-on-1 coaching, free websites and many other tools at your fingertips.

Q: Does JAFRA offer a product guarantee?

A: Of course! It’s a no muss, no fuss guarantee! We want happy Consultants and Clients who are 100% satisfied. So we offer free, no-hassle returns, and exchanges within six (6) months of a product’s purchase date.

Q: Do I need to work a certain amount of hours?

A: No to that. You’re the boss, so you decide how much time you spend on your JAFRA business. You can think of it as a full time opportunity or a part time one. Either way, you have the freedom to schedule time with your family or for your personal life whenever you like.

 

Products TO LOVE

It is love at “first try” with our unique JAFRA product lines that combine the best of science and nature. Treat your clients to results-driven skin care, fashionable colors, deluxe toiletries, plus luxurious women’s and men’s fragrances.

PURITY + PERFORMANCE

The finest ingredients, blended and formulated through a state-of-the-art, cruelty-free process. Samples are taken at every step to test purity, effectiveness, and performance. This passion for quality and integrity in our products has proven to keep customers coming back for more.

SKIN CARE

The finest ingredients, blended and formulated through a state-of-the-art, cruelty-free process. Samples are taken at every step to test purity, effectiveness, and performance. This passion for quality and integrity in our products has proven to keep customers coming back for more.

FRAGRANCE

World-renowned European perfumers develop JAFRA scents with superior ingredients. They also understand a fragrance must create memories, evoke moments in time, and reflect our personality. We offer extensive lines for women and men of all ages, even babies.

COLOR

When you see JAFRA color, you’ll see why our products are on top of trends and fashionably inspired. Choose from flawless-look foundations, full coverage lipsticks in luscious colors, high fashion eyeshadows and eyeliners, and must-have nail lacquers.

TOILETRIES

You‘ll be proud to sell JAFRA’s irresistible and extraordinary aromatic body and hair care products. No one is forgotten because there are toiletry lines created for the entire family.

Beauty is yours. All you have to do is share!